SmartChatbot - Webpages

SmartChatBot = A Chatbot with Live Chat

You’ve probably chatted with a website chat agent several times in the last few months? There’s a reason for that. Live chat has proven to increase website leads, improve customer satisfaction, and drive sales revenue in countless studies by prominent research firms like J.D. Power, Forrester, Harris Research and others. That’s why it’s no surprise that virtually all major companies have a live chat agent on their website. In fact, chat adoption is growing across all demographics.

A study by the Aberdeen Group comparing businesses with live chat to those without chat noted the following benefits of chat on a business website:

34

percent greater annual improvement in customer satisfaction rate

2.6

times greater annual improvement in customer care costs

20

percent greater annual improvement in customer contact abandonment rate

2.4

times greater annual increase in cross-sell and up-sell revenue

As if these statistics were not enough to convince you to add chat to your website, consider that Chat is the preferred method of contact in an online environment, with 42% of customers using chat versus email (23%) or other social media forum (16%). (Source: J.D. Power)

The message is clear: these days if you fail to put chat on your website you are losing business!

Get Started Now

We’re so sure you will love the results we are offering a FREE trial. There’s no risk. The only risk to you is not taking action. Take action now and sign-up for our trial of the Smart Chat Bot today!

Register Your Account

CHATBOTS VS. SMARTCHATBOT

Despite the wide use of chat on websites, the majority of small and medium size businesses have fallen behind on reaping the benefits and rewards of live chat. Some say they don’t have time to ‘man a chat window’ or their staff is simply too busy. That’s why chatbots make sense for small businesses.

A chatbot is a computer software program that delivers pre-programmed responses. Chatbots have been widely praised by marketers in recent years for their ability to increase website leads without the required manpower of 100% live human chat. Yet, chatbots have drawbacks too. Typically, they are a pain to setup, they require a ridiculous amount of time to consistently "tweak," and if not setup correctly, they can aggravate customers and prospects.

Now, there’s a better and smarter way to combine the personal touch of live chat with the time-saving scalability of a chatbot without worrying about programming or a bot that goes off the rails—and it’s called the SmartChatbot.

Generate Leads

At its most basic level, the SmartChatbot is a lead-generation machine. It prompts visitors for their name and e-mail address at the start of the session, and logs this information so your team can follow up and close the sale.

Lower Client Acquisition Cost

The SmartChatbot saves you time by guiding prospects through the sales process for you. This takes place when you are busy with more urgent business, sleeping, or relaxing on the beach!

Lower Support Costs

The SmartChatbot can be used as a sales tool, a support tool, or both (at the same time). When used as a support tool, as you build your database of responses, the time needed for a human to provide support significantly decreases, as do your support costs.

Billed Monthly
Billed Annually (save up to 20%)

	Starter ^$0.00 month	Small Business ^$22.95 month	MOST POPULAR Professional ^$59.95 month	Enterprise ^$249.95 month
	Register	Purchase Plan	Purchase Plan	Purchase Plan
Easy Integration with Any Website Installing your SmartChatBot couldn't be more simple, as long as you or your webmaster can add a line of code to your website's headers (or single pages if you want to limit where SmartChatbot displays). Our code creator allows you to set display options, both basic and advanced, so you never need to deal with manually editing complicated code. details
Information Prompting People don't like filling our forms. Information prompting via our SmartChatbot does the job of the form in a conversational style, asking or "prompting" guests for the information you want to collect then forwarding that information to you. This feature is quite useful in both sales and support! details
Response Linking With response linking, you can create a dialog tree where guests ask the same questions at several different points in the tree, yet you don't need to repeat your answers. Simply link to the existing response and save yourself time in both the creation and maintenance of your SmartChatbot. details
Jumping The odds are, your website has many pages and the information on each page is quite different from the others. Wouldn't it be ideal to automatically begin where the guest is most likely to looking for information? This is precisely what our jumping features does. For example, if a guest clicks SmartChatbot on your pricing page, you can start the conversation with "What can I answer about pricing?" allowing your guests to get the information they are looking for faster. details
Sales Lead and Support Modes Our data show that prompting guests for just their name rather than their name and e-mail results in over twice as many completed sessions. If you are using SmartChatbot for mostly sales leads, asking for the e-mail address is important. However, if you are using SmartChatbot for sales and support or just support, you can ask for the guest's name only then ask for their e-mail address only if in live chat mode or you need to send them a response. details
Chat Notification via SMS The reason chatbots are such a success is because, if setup well, they can handle most of the sales and support requests that come in with none of the manual labor requirements, including having to monitor an admin panel all day and night, waiting for chat request. With SmartChatbot's live chat request notification, you can get a text when you have a live chat, click the link, and take care of the chat right on your mobile device. details
Schedule Default Chat Times The idea of monitoring chat sounds good, until you realize that logging in and out as a chat administrator is more work than it is worth, and failing to logout results in upset clients or prospects waiting for you and you never showing up. SmartChatbot solves these problems by have a default time schedule where you enter in your hours that are consistent week after week and you will automatically be logged on and off. If you are not around for whatever reason, no problem. The automated agent informs the guest that they are "checking to see if anyone is available" and waits between 1 and 10 minutes (you set this time), then forwards the guest's request to the chat administrator via e-mail. The guest might not get to chat live, but they can go in peace knowing their question or comment has been forwarded to the appropriate person. details
Choice of Pre-designed Color Themes Ideally, you want to choose a SmartChatbot color theme that contrasts, not matches your website. You don't want colors to clash, but you do want colors that are different enough to capture the attention of guests. We have over a dozen professionally-designed color themes from which you can choose. details
Detailed Transcripts We keep a record of all of your transcripts that you can review, resend to yourself via e-mail, and categorize as sales, support, or other. In addition, you can export your transcript summary to a spreadsheet and run your own reports and statistics. details
IP Blocking Quickly block any user by IP address. This comes in handy when guests abuse the live chat feature. Perhaps you want to reserve live chat for prospects and you have some customers who use if for support far to often. If you block them, they will not know it—they just won't see your SmartChatbot on your webpages. details
Mobile-friendly SmartChatbot is not just mobile-compatible, but mobile friendly, meaning it works and feels like a native mobile app when running on a mobile device. Although entering lots of data, such as creating your dialog tree can be done on a mobile device, it is best to setup the SmartChatbot using a computer and save the mobile device for chatting, making updates, and quick changes when you are out and about. details
Stunning Visual Statisitics SmartChatbot logs the following data: total sessions completed sessions sales leads support requests back-outs (asking for e-mail) back-outs (not asking for e-mail) All of this is displayed in an interactive line chart displayed by day, month, or year. This is a fantastic way to measure how well your SmartChatbot is performing. details
Number of Additional Administrator Accounts This is the number of people, besides the account owner, who can have administrative access the SmartChatbots under the account. Note that each administrator will have access to all the SmartChatbots under the account for all levels besides Enterprise. For the enterprise level, you can limit any administrator's access to just one bot. details		3	10	50
Run Your SmartChatbot on Multiple Domains This option allows you to run your SmartChatbot on any domains you specify rather than just a single domain. Many website owners have multiple domains for a single website, and this option allows for your SmartChatbot to be called from of these domains. details
Live Chat "Cut In" Automation is great, but until artificial intelligence gets to the point it reached in sci-fi movies, humans will be needed. SmartChatbot takes advantage of automation technology, but also allows for a live chat cut-in, where if the guest "gives up" with the navigation tree or just can't find the answers to their specific question, the can type their specific question and wait a moment for a live person to engage in a live chat. For live chat, you provide the live agent, we provide you with the technology to accomplish this! details
Number of Chatbots If you have just one website, you will only need one SmartChatbot. However, if you have multiple websites you will need one SmartChatbot for each website. details	1	3	10	50
Sessions per Month A "session" is logged any time a user interacts with your SmartChatbot (back-outs are not included). After a week of implementing your SmartChatbot, you should have a good idea of how active your SmartChatbot will be and how many sessions it will require. details	10	50	150	1000
Custom Colors / Change Fonts You can change the fonts and the colors of the SmartChatbot to match your website. Although, having colors that are different from your website makes the SmartChatbot get more attention. details
HTML / images in Responses Adding HTML and images in responses can be extremely helpful in both sales and support situations, where images can help guests better understand what you are communicating. Our simple HTML editor makes creating basic HTML responses as easy as can be. details
Video Responses Rather than texting with a robot, imagine how your guests will feel asking questions and watching specific responses from a live (albeit pre-recorded) person. With video responses, this is possible. This does require a streaming video service that allows for embedded video such as Vimeo. details
Custom Feature Requests For our enterprise clients, we will consider all feature requests and add them if we feel the features would be good additions to the software. If the request is specific to the client, we can offer custom programing for a fee—often a significantly reduced rate if the feature will be of some benefit to our other users. details

	Starter ^$0.00 month	Small Business ^$19.95 month	MOST POPULAR Professional ^$49.95 month	Enterprise ^$199.95 month
	Register	Purchase Plan	Purchase Plan	Purchase Plan
Easy Integration with Any Website Installing your SmartChatBot couldn't be more simple, as long as you or your webmaster can add a line of code to your website's headers (or single pages if you want to limit where SmartChatbot displays). Our code creator allows you to set display options, both basic and advanced, so you never need to deal with manually editing complicated code. details
Information Prompting People don't like filling our forms. Information prompting via our SmartChatbot does the job of the form in a conversational style, asking or "prompting" guests for the information you want to collect then forwarding that information to you. This feature is quite useful in both sales and support! details
Response Linking With response linking, you can create a dialog tree where guests ask the same questions at several different points in the tree, yet you don't need to repeat your answers. Simply link to the existing response and save yourself time in both the creation and maintenance of your SmartChatbot. details
Jumping The odds are, your website has many pages and the information on each page is quite different from the others. Wouldn't it be ideal to automatically begin where the guest is most likely to looking for information? This is precisely what our jumping features does. For example, if a guest clicks SmartChatbot on your pricing page, you can start the conversation with "What can I answer about pricing?" allowing your guests to get the information they are looking for faster. details
Sales Lead and Support Modes Our data show that prompting guests for just their name rather than their name and e-mail results in over twice as many completed sessions. If you are using SmartChatbot for mostly sales leads, asking for the e-mail address is important. However, if you are using SmartChatbot for sales and support or just support, you can ask for the guest's name only then ask for their e-mail address only if in live chat mode or you need to send them a response. details
Chat Notification via SMS The reason chatbots are such a success is because, if setup well, they can handle most of the sales and support requests that come in with none of the manual labor requirements, including having to monitor an admin panel all day and night, waiting for chat request. With SmartChatbot's live chat request notification, you can get a text when you have a live chat, click the link, and take care of the chat right on your mobile device. details
Schedule Default Chat Times The idea of monitoring chat sounds good, until you realize that logging in and out as a chat administrator is more work than it is worth, and failing to logout results in upset clients or prospects waiting for you and you never showing up. SmartChatbot solves these problems by have a default time schedule where you enter in your hours that are consistent week after week and you will automatically be logged on and off. If you are not around for whatever reason, no problem. The automated agent informs the guest that they are "checking to see if anyone is available" and waits between 1 and 10 minutes (you set this time), then forwards the guest's request to the chat administrator via e-mail. The guest might not get to chat live, but they can go in peace knowing their question or comment has been forwarded to the appropriate person. details
Choice of Pre-designed Color Themes Ideally, you want to choose a SmartChatbot color theme that contrasts, not matches your website. You don't want colors to clash, but you do want colors that are different enough to capture the attention of guests. We have over a dozen professionally-designed color themes from which you can choose. details
Detailed Transcripts We keep a record of all of your transcripts that you can review, resend to yourself via e-mail, and categorize as sales, support, or other. In addition, you can export your transcript summary to a spreadsheet and run your own reports and statistics. details
IP Blocking Quickly block any user by IP address. This comes in handy when guests abuse the live chat feature. Perhaps you want to reserve live chat for prospects and you have some customers who use if for support far to often. If you block them, they will not know it—they just won't see your SmartChatbot on your webpages. details
Mobile-friendly SmartChatbot is not just mobile-compatible, but mobile friendly, meaning it works and feels like a native mobile app when running on a mobile device. Although entering lots of data, such as creating your dialog tree can be done on a mobile device, it is best to setup the SmartChatbot using a computer and save the mobile device for chatting, making updates, and quick changes when you are out and about. details
Stunning Visual Statisitics SmartChatbot logs the following data: total sessions completed sessions sales leads support requests back-outs (asking for e-mail) back-outs (not asking for e-mail) All of this is displayed in an interactive line chart displayed by day, month, or year. This is a fantastic way to measure how well your SmartChatbot is performing. details
Number of Additional Administrator Accounts This is the number of people, besides the account owner, who can have administrative access the SmartChatbots under the account. Note that each administrator will have access to all the SmartChatbots under the account for all levels besides Enterprise. For the enterprise level, you can limit any administrator's access to just one bot. details		3	10	50
Run Your SmartChatbot on Multiple Domains This option allows you to run your SmartChatbot on any domains you specify rather than just a single domain. Many website owners have multiple domains for a single website, and this option allows for your SmartChatbot to be called from of these domains. details
Live Chat "Cut In" Automation is great, but until artificial intelligence gets to the point it reached in sci-fi movies, humans will be needed. SmartChatbot takes advantage of automation technology, but also allows for a live chat cut-in, where if the guest "gives up" with the navigation tree or just can't find the answers to their specific question, the can type their specific question and wait a moment for a live person to engage in a live chat. For live chat, you provide the live agent, we provide you with the technology to accomplish this! details
Number of Chatbots If you have just one website, you will only need one SmartChatbot. However, if you have multiple websites you will need one SmartChatbot for each website. details	1	3	10	50
Sessions per Month A "session" is logged any time a user interacts with your SmartChatbot (back-outs are not included). After a week of implementing your SmartChatbot, you should have a good idea of how active your SmartChatbot will be and how many sessions it will require. details	10	50	150	1000
Custom Colors / Change Fonts You can change the fonts and the colors of the SmartChatbot to match your website. Although, having colors that are different from your website makes the SmartChatbot get more attention. details
HTML / images in Responses Adding HTML and images in responses can be extremely helpful in both sales and support situations, where images can help guests better understand what you are communicating. Our simple HTML editor makes creating basic HTML responses as easy as can be. details
Video Responses Rather than texting with a robot, imagine how your guests will feel asking questions and watching specific responses from a live (albeit pre-recorded) person. With video responses, this is possible. This does require a streaming video service that allows for embedded video such as Vimeo. details
Custom Feature Requests For our enterprise clients, we will consider all feature requests and add them if we feel the features would be good additions to the software. If the request is specific to the client, we can offer custom programing for a fee—often a significantly reduced rate if the feature will be of some benefit to our other users. details

Frequently Asked Questions

What Are You Waiting For?

You will love our simple, dependable and predictable lead generating and customer supporting chatbot. We’re so sure you will love the results we are offering a FREE trial. There’s no risk. The only risk to you is not taking action. Take action now and sign-up for our trial of the Smart Chat Bot today!

Register Your Account

Contact Us

Feel free to write to us with any questions. Better yet, try our SmartChatbot, which you can find at the bottom right corner of this page.

Address

Archieboy Holdings, LLC.
#1006, 771 Boston Post Rd STE 11
Marlborough MA 01752

Phone Number

+1 978 522 6530